You sign them in, because you are the one checking who they are.
🏡 A family on a tour. Sign them in before the tour starts. One row for each adult (no ID needed for families); their children under Children with them.
Badge on, show the fire exits, and ask them to leave phones somewhere safe, such as the office (our Mobile Phone policy).
You stay with them the whole time. Sign them out at the door when they leave. Tour script
Never write the ID number down — just what you saw. Visitors are never left alone with children. Someone stays with them the whole time. No ID? Don't let them past reception until a manager says so.