🤒 Report an absence
First, phone the nursery and speak to the Manager, Deputy or Third in Charge yourself. Not a text, not an email, and not someone else for you. Then fill this in, so there is a record and the managers can arrange cover. 📞 0208 088 8784
The procedure
- When to call: the evening before your shift if you can, and by 7am at the latest. If nobody has heard from you by 7am, you are expected to start your shift.
- On an early shift: also text the manager (never between 9:30pm and 5:30am), then phone by 7am.
- If you go home sick, or you are still off: call before 3pm every day to say whether you will be in tomorrow. In the first week, every day.
- Tell us about courses, home visits or anything else booked, so it can be rearranged.
- Coming back: call by 3pm the day before you return.
- More than 7 days in a row (counting weekends and days you don't work): you need a fit note from your GP or hospital.
- When you are back: complete your self-certification below, and have a short, supportive return-to-work meeting with your manager on your first day.
- Pay: the first three days of sickness are unpaid; Statutory Sick Pay is paid from the fourth day.
- Something infectious? You follow the same exclusion periods as the children: Sickness and illness policy.
From the Absence Management policy, the Staff Handbook (Reporting sickness absence) and the Return to Work Interview policy. Training: Absence, Sickness & Return to Work. Not following it can delay sick pay and may be treated as unauthorised absence.
I’ve phoned: record it
Only managers see this. It is never posted in Discord. Share only what you are comfortable with: you will talk about it at your return-to-work meeting.
