❓ Which form do I use?

Something has happened with a child and you are not sure where it goes. Find the closest match below and tap it. Whatever it is, telling someone comes before any form. If it fits more than one, use both — and if you are not sure, ask your room leader or the DSL.

Who fills it in: the safeguarding, SEND, behaviour and observation forms — you, yourself. The Incident Log is managers-only: your manager adds behaviour records to it after reviewing them.

🚨 Is a child in danger right now?

That is not a form. Make them safe, find the DSL or the manager now, and call 999 if you need to.

🛡️Sexual words, play or knowledge that worries youSafeguarding

For example: sexual words or play, acting things out with toys or other children, or knowing about adult sexual behaviour in a way that is not usual for their age. Our safeguarding policy lists these as possible signs of harm.

The Brook Traffic Light Tool is how professionals judge this. It sorts sexual behaviour into three:

🟢 GreenOrdinary curiosity and play for the child’s age and stage.
🟠 AmberOutside what is usual for their age. Take notice and pass it on.
🔴 RedNeeds action straight away.

You do not have to decide the colour. If you are not sure it is green, treat it as amber and tell the DSL. The DSL makes the judgement, using the full tool.

Do thisTell the DSL in person, today. Then record it on Safeguarding: cause for concern. Write the child’s exact words.

From: Safeguarding policy · Brook Traffic Light Tool (the full tool is held by the DSL) · Stop It Now: what is usual at each age

🧒A child hurt another child — biting, hitting, kickingBehaviour record

Comfort the child who was hurt first. Help the other child through it calmly — it is the behaviour that is not okay, not the child. Biting and hitting are a normal part of some young children’s development.

Do thisRecord it yourself on the Behaviour record, kind Hurt another child, and tick that someone was hurt. Your manager reviews it and adds it to the Incident Log (Manager Hub → Incident Log) — type Behaviour incident, plus an Accident entry for the injury. Parents of the child involved read and sign it; parents of the child who was hurt are told.

If it keeps happening, the manager may put an individual behaviour support plan in place with the SENCo.

From: Promoting Positive Behaviour policy

🗯️Swearing, rude or unkind wordsBehaviour record

Usually it is copied, and the child does not know what it means. Stay calm, do not make a big reaction, and help them find other words. Unkind words to another child are dealt with at the time.

Do thisRecord it yourself on the Behaviour record — from the first time, so a pattern can be seen. Your manager reviews it, decides whether parents are told, and adds it to the Incident Log (Manager Hub → Incident Log) if needed.

But if the words are sexual, or describe violence or adult things in a way that worries you, that is the safeguarding route above — tell the DSL.

From: Promoting Positive Behaviour policy

✋Discriminatory words or behaviourBehaviour record

Words or behaviour about someone’s race, religion, disability, sex, or any other protected characteristic — including name-calling and jokes. Step in straight away, calmly, every time.

Do thisRecord it yourself on the Behaviour record, kind Discriminatory words or behaviour, with the exact words. Every incident is recorded — the policy says so, even small ones and even when a child does not understand what they said. The manager reviews it, adds it to the Incident Log (Manager Hub → Incident Log) as a Discriminatory incident, and parents are told.

From: Dealing with Discriminatory Behaviour policy

🤲You had to hold or move a child to keep someone safeManager — same day
Do thisTell the manager straight away — parents are told the same day. Then record it on the Behaviour record, kind Physical intervention used; the manager adds it to the Incident Log (Manager Hub → Incident Log).

From: Promoting Positive Behaviour policy

🙋A child’s words or behaviour were aimed at youBehaviour record

It is still a child’s behaviour and is handled the same way — calmly, at the time. But being sworn at or called names can still hurt, especially if it is about who you are.

Do thisRecord it on the Behaviour record and choose A member of staff as who it was aimed at. Tick “I’d like my manager to check in with me” if you would. If it was about your race, religion, disability or anything similar, choose Discriminatory words or behaviour — our policy protects staff too.

From: Promoting Positive Behaviour · Discriminatory Behaviour

🩹A child hit, kicked, bit or scratched you or a colleagueBehaviour record + manager

Get first aid if you need it — a bite that breaks the skin needs medical advice. Then deal with it the way the policy says: calmly, it is the behaviour that is not okay, not the child.

Do thisRecord it on the Behaviour record, kind Hurt a member of staff, and tick that someone was hurt if you were. Tell your manager the same day — they check on you, add the child’s behaviour to the Incident Log, and add your injury as an Accident entry for staff.

If it happens more than once, the policy asks for an individual behaviour support plan and a risk assessment, so the next time is less likely.

From: Promoting Positive Behaviour policy

🧍A parent or visitor was aggressive or abusiveManager

Not a child’s record. We have zero tolerance of abusive or aggressive behaviour towards staff. If you feel unsafe, move away and get the manager; the police are called if it continues or escalates.

Do thisTell the manager straight away. They record it on the Incident Log (Manager Hub → Incident Log), type Parent or visitor aggression — time, what happened and what was done. The management team writes to the parent within three days, and supports you afterwards.

From: Conflict Resolution with Parents & Aggressive Behaviour policy

🌱Behaviour that might be about developmentSEND

For example: hitting out because they cannot yet say what they want, overwhelm in noise or crowds, not understanding simple boundaries, or a pattern that has been there a while.

Do thisRaise it on SEND: something noticed about a child. It goes to the SENCo and your manager.
🧑‍🏫Worried about something an adult did or did not doSafeguarding
Do thisTell the DSL in person — or a director if it involves the DSL. Do not talk to the person involved. Then record it yourself on the Safeguarding: cause for concern form and answer Yes to “Is this about a member of staff?” — it then goes to the DSL and directors only.
📝Something a child did that shows their learningObservation
Do thisWrite an observation, then copy it into Ovivio.

🧩 Will it become a support plan? Not your decision, and you don’t need to be sure. If a development worry or a pattern of behaviour needs more than everyday adapting, the SENCo or manager agrees a support plan with the parents, reviewed at least termly. Support plans: when and how →

Every route here comes from JLK’s own policies: Promoting Positive Behaviour · Dealing with Discriminatory Behaviour · Safeguarding. Behaviour records are confidential — do not talk about another child’s behaviour with other parents.