👑 Owner Hub
The business side of JLK, across all three nurseries: staff and access, payroll, recruitment, compliance, training sign-off, and how tours and families are going. For the day-to-day tools, open the Manager Hub.
🧭 Today
What needs you, and the evidence pack.
Owner Console
What needs your attention today, across all three nurseries.
Live Operations
Ofsted-ready evidence pack · SCR · training · QA · incidents · drills — one URL for the inspector.
Compliance Dashboard
12-month runway of every statutory deadline · sorted by "days until due".
Manager Hub
The site managers’ day-to-day: concerns, health and safety, ratios, planning, tours.
🔑 Staff & access
Who works here, their codes and roles, the tablets and PINs, notices.
Staff Registry
Personal codes · tiered access · pension · printable staff files.
Tablets, PINs & devices
Set up nursery tablets, send PINs, take staff photos, revoke a lost tablet — and approve a manager’s own phone or laptop for work use.
Staff Notices
Post a message to the top of everyone’s Staff Hub — all staff, one site, one role or one person. Shows how many have read it. Course updates and training reminders land here automatically.
💷 Payroll
Hours, attendance and timesheets across the nurseries.
🧑💼 Recruitment
Links, interviews, references and the careers pipeline.
Build a Link
Type a name → get the personalised link plus a ready-to-send email, for interview questions, reference requests and child fact files. Opens straight into Gmail.
Interview Questions
The eight post-interview questions applicants answer about their time in the room. Sent after an in-person interview.
Reference Request
Sent to a previous employer. Character, reliability, interactions with children, disciplinary and safeguarding. Always verify by telephone afterwards.
Careers Pipeline
Every application and where each candidate has got to · Applied → Screening → Interviewed → Reference → Offered → Hired · stale candidates flagged · CSV export.
Careers Page
The public page candidates apply through — open it to see what they see.
📋 Compliance across sites
The single central record, complaints, quality and CPD readiness.
SCR Management
Enter DBS, references, prohibition checks per staff.
Staff records retention
How long each staff record is kept, who sees it, and the yearly clear-out. Draft for approval: some periods still to decide.
Complaints Resolution
Track complaints through Received → Acknowledged → Investigating → Resolved → Closed.
QA Hub
55 criteria · L1 weekly · L2 monthly · L3 termly · site heatmap.
CPD Readiness Audit
Deep audit of all CPD data · quality gaps · escalations.
🎓 Training, sign-off & staff briefs
Who has done what, practice tasks and sign-offs, course feedback, and the briefs to run at staff meetings.
Staff Hub training day
The full-day guide for training the whole team on the Hub: phones and the tablet, every section, what each role is expected to do, a managers' session, sign-off checklist and quick card.
Training Records Dashboard
Live view of who's done what · in-flight progress · printable CPD files.
Practice Tasks & Sign-off
Read the evidence and sign it off here — or ask them to write it up, or archive it. Every unfinished task in one place: overdue, due this week, and the ones waiting on a countersigner.
Practice Check
Capture the T+14 post-training conversation — universal reflection prompts plus course-specific questions. Which ones are due is on the Practice Tasks board.
Course Feedback
What staff actually said about each course — clarity, usefulness, relevance and confidence shift, worst first, with their own words. The courses scoring badly are the ones worth rewriting.
Course Leaderboard
Who's investing in their practice · 4 categories (all-time · this month · CPD hours · refreshers). Site filter for per-nursery ranking.
Staff meeting brief — Cause for Concern
15 minutes, printable. Run it at every site and record the date in your minutes.
Staff meeting brief — Observations
12 minutes, printable. The observation page, Ovivio as the record, and what a good observation looks like.
📈 Tours & families
How tours convert, what parents say, the waiting list.
Tour Analytics
Full pipeline dashboard · bookings → attended → waitlist → enrolled · funnel · leaky-bucket alerts · by site · by referral source · by tour guide · 6-month trend.
Parent Feedback
Every survey response in full, newest first — not just the dimension averages on the Owner Console. Filter to the ones scoring low, the parents asking for a call, and the staff parents named by name.
Google Reviews Page
Public /review.html · site chooser → Google review deep link. Share this URL / QR at tour follow-ups. Auto-asks fire 2 days after positive tours.
Viewings List
Every family that's toured · follow-up tracking · interest level · conversion to waiting list.
Waiting List
Track families waiting → offered → enrolled. Plan intake by site + month.
📚 Reference
Playbooks and policies.
Absence and attendance
Attendance % by person and nursery, triggers and the Bradford factor, fit notes, self-certification, return-to-work meetings, occupational health, and every absence notice sent to Discord.
New starters
Who's behind on induction, required training, the safeguarding acknowledgement and check-ins.
How far we are from Exceptional
Each Ofsted area: what the Hub gives us, what's missing and the next step. The gaps behind the scenes and the five things to do next.
Observations DPIA
Could we keep observations in the Hub as we do in Ovivio? The data protection assessment: risks, what full use needs, and what to fix first.
Owner Playbook
Manager keys · message templates · common tasks · deploy checklist.
Policies Library
92 policies signed off by directors. Print all or section-by-section.