🔐 Manager Hub
Running your nursery day to day: concerns, health and safety, ratios, planning, your team and tours. Directors also have the Owner Hub for the business side.
🛡️ Safeguarding & concerns
Concerns about children, SEND, behaviour — the logs, and the forms staff use.
Safeguarding Log
Every concern staff have recorded. Anything the DSL has not marked as seen sits at the top.
SEND concerns log
Everything staff have raised about a child, oldest unanswered first. SENCo and managers only.
Complaints Resolution
Parent concerns and complaints, including those raised on the online form. Stage 2: report back within 7 to 28 working days.
Raise a concern: QR poster
Print the A4 poster for your nursery, or download the QR code. Parents scan it to raise a concern, a complaint, a safeguarding worry or a compliment.
Support plans
SEND and behaviour support plans with the parents: outcomes, strategies, termly reviews, room and parent copies. SENCo and managers only.
Support plans: the procedure
When a child needs one, assess, plan, do, review, and who does what. The same page staff see.
Behaviour log
Review staff behaviour records, see patterns per child over 90 days, and add to the Incident Log in one press.
Safeguarding: cause for concern
The safeguarding record form. Open to every member of staff — concerns go to the DSL and site manager; anything involving staff goes to the DSL and directors only.
Which form do I use?
The staff guide to behaviour, language and concerns — worth walking through at a team meeting.
Paper forms pack
Print the whole pack for a ring binder in your office, ready for when the Hub or the internet is down. Type them in once it's back.
🩹 Health & safety records
Accidents, incidents, the daily checks, sleep and fire drills.
Accident & incident log
Accidents, incidents and near misses reported by staff. Check the parent signed, record any RIDDOR/Ofsted report, see this month's patterns, add to the Incident Log.
Incident Log
Log accidents, safeguarding referrals, complaints. Auto-alerts on urgent.
Daily Checks
Opening, safety and closing checks from the site tablets, temperatures, open issues and the visitors' book. Missed checks show in red.
Risk assessments
Rooms, activities, outings, a child, a member of staff, after an incident. Write them, chase actions, review at least annually. Directors sign off.
Risk assessments: the procedure
When one is needed under our policies, who writes and signs off, and the five steps. The same page staff see.
Sleep Records
Every sleep and every check from the tablets, by day. Late checks and breathing concerns flagged. Printable.
Fire Drill Log
Log each drill with time-to-evacuate, staff/child counts, issues.
👶 Children & ratios
Who is in, the children’s register, rooms, occupancy, the rota, care plans.
Live Ratios
Right-now snapshot per site · children on-site + staff on shift · EYFS statutory ratio check · auto-refresh every 30s.
Children Registry
Add / edit enrolled children · allergies · SEND · key person · funding type · sessions booked.
QA: where we stand
Risk-weighted position by area, this period against the last, repeat ambers, overdue actions and the criteria nobody has looked at. Download, print or email it.
Medication
Consent per medicine, every dose given and by whom, who checked it, refusals, and the parent’s two signatures. Built to Medication policy v1.0.
Rooms and moves
Each room’s age band and places, which room every child is in, and room moves now or planned for a date. Flags children ready to move up.
Occupancy planner
Bookings against places, room by room, every morning and afternoon, for any week, plus the next six months: starters, leavers, moves, spaces.
Staff rota
Plan shifts and rooms for the week, checked against the children booked (EYFS ratios, every half hour). Publish it and staff see it on My rota.
Drop-off / Pick-up (Tablet)
Tap a child, sign in / out. Flags allergies + medical notes. Feeds Live Ratios instantly.
Care Plans Library
Every fact file submitted → care plan doc, searchable by child, parent or site. Warning flags (allergy · medical · SEND · EAL) · Ofsted-ready audit view.
📝 Planning
Activity plans to approve.
👥 My team
Notices to your nursery, and who has done which training.
Supervision
Who is due or overdue, then the JLK supervision form: last time's actions, the children, wellbeing, changes in circumstances, actions with owners and dates. Staff read and sign on their phone. Every two months (policy).
Practice tasks to sign off
The practice board: workplace tasks your team have done after a course, waiting for senior staff to watch or discuss and sign off.
Handover log
Every handover note, who read it and who didn't, and 'Today so far' for any past day.
Safeguarding Acknowledgements
Who has signed, who is waiting for you to countersign, and who hasn't started. New starters initial and sign in their first week (Induction step 2); you countersign on your phone. Paper copy also printable.
Absence and attendance
Attendance % by person and nursery, triggers and the Bradford factor, fit notes, self-certification, return-to-work meetings, occupational health, and every absence notice sent to Discord.
How to hold a supervision
Before, during and after, with the questions to ask for each part of the form, and what to do if something serious comes up.
Staff Notices
Post a message to the top of everyone’s Staff Hub — all staff, one site, one role or one person. Shows how many have read it. Course updates and training reminders land here automatically.
Training Records Dashboard
Live view of who's done what · in-flight progress · printable CPD files.
🏢 Tours
Tours, bookings and the waiting list.
Family Tour Form
Capture family tours as they happen · 🔍 auto-fills from JLK Tour Pipeline + fact files (allergies · SEND · culture · sleep). Tablet-friendly, prints blank for paper.
Add Tour Booking
Log a walk-in, phone booking, or email enquiry into the tour pipeline so it appears in the Family Tour Form pre-fill + counts in analytics.
Families
Everyone who enquired, booked, toured, waited or joined, in one place. The 6-month “still looking for a place?” rule, keep in touch, archive and delete.
Viewings List
Every family that's toured · follow-up tracking · interest level · conversion to waiting list.
Tour Performance
The funnel: show rate · same-day follow-up · enrolled. Per manager, per site, with the numbers behind every rate.
Waiting List
Track families waiting → offered → enrolled. Plan intake by site + month.